background-image-2 (1).jpg

Frequently

Asked

Questions

Membership

Can I request more power lessons than my study buddy membership states?


If a tutoring session is part of your membership, you can swap a tutoring session for 3 power lessons. You can exchange all the tutoring sessions for the month for power lessons all at once if you would like. Just send us a request if you would like to do this.




How do I cancel my membership/studentship?


Just send in a request and the date that you would like to stop. Please note that we require 30 days’ notice for cancellations of memberships/studentships.




Can I get a refund for my membership/studentship if I am not happy?


You have 14 days from your first payment to cancel your membership/studentship. This is your cooling off period. You must request in writing via the website within this 14 day period. You will then receive a full refund.




How are payments made?


All membership/studentship payments are made by monthly direct debit. However, the first payment is made by bank transfer.

Payments at the shop are made by debit or credit card.




How do I know if I am a 'member'?


You are a 'member' of TAS Clinics if you are paying a monthly direct debit. This can be either for homeschooling, private tuition or your study buddy membership.





Plug me in for Regular Offers and Newsletters

Work for us!

We are always looking for clever, talented tutors and IT experts to make our service better >>

Send Us feedback

Do you want your TAS clinics experience to be even better? Then send in some feedback.

Copyright 2020 ©  TAS CLINICS. All Rights Reserved. |  Privacy Policy