Frequently
Asked
Questions
Membership
Can I request more power lessons than my study buddy membership states?
If a tutoring session is part of your membership, you can swap a tutoring session for 3 power lessons. You can exchange all the tutoring sessions for the month for power lessons all at once if you would like. Just send us a request if you would like to do this.
How do I cancel my membership/studentship?
Just send in a request and the date that you would like to stop. Please note that we require 30 days’ notice for cancellations of memberships/studentships.
Can I get a refund for my membership/studentship if I am not happy?
You have 14 days from your first payment to cancel your membership/studentship. This is your cooling off period. You must request in writing via the website within this 14 day period. You will then receive a full refund.
How are payments made?
All membership/studentship payments are made by monthly direct debit. However, the first payment is made by bank transfer.
Payments at the shop are made by debit or credit card.
How do I know if I am a 'member'?
You are a 'member' of TAS Clinics if you are paying a monthly direct debit. This can be either for homeschooling, private tuition or your study buddy membership.